Part I: Smarter business with case-based decision support: Making smarter business decision in less time ; Case-based reasoning approaches ; Selected applications of the structural case-based reasoning approach -- Part II: Developing case-based application with the INRECA methodology: Practical guidelines for developing case-based reasoning applications ; Professional case-based reasoning application development ; Documenting case-based reasoning development experience -- Part III: Using the methodology in different domains: Developing case-based help-desk support systems for complex technical equipment ; Developing intelligent catalog search applications ; Developing maintenance applications ; Developing experience factory applications -- Compilation of INRECA methodology applications

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