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AuthorNadler, Gerald
TitleSmart questions : learn to ask the right questions for powerful results / Gerald Nadler, William J. Chandon
Imprint San Francisco : Jossey-Bass, 2004
Descript xix, 297 p

CONTENT

Introducing the smart questions approach: moving beyond problem solving to creating solutions -- SQA phase 1: getting people involved -- SQA phase 2: selecting a focus purpose -- SQA phase 3: creating an ideal future solution -- SQA phase 4: building a living solution for today and tomorrow -- The power of SQA: two case studies -- SQA in organizations and society


Problem solving Questioning Management science

LOCATIONCALL#STATUS
Sasin Library658.403 N137S 2004CHECK SHELVES

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