Part 1: Management challenge -- Managers and entrepreneurs -- The evolution of management thought -- The changing environment of management -- International management and cross-cultural competence -- Management's social and ethical responsibilities -- Part 2: Planning and decision making -- The basics of planning and project management -- Strategic management -- Decision making and creative problem solving -- Part 3: Organizing, managing human resources, and communicating --Organizations -- Organizing in the twenty-first century -- Human resource management -- Communicating in the internet age -- Part 4: Motivating and leading -- Motivating job performance -- Group dynamics and teamwork -- Influence processes and leadership -- Change, conflict, and negotiation -- Part 5: Organizational control processes -- Organizational control and quality improvement

1. Management