Introduction and data collection -- Presenting data in tables and charts -- Numerical descriptive measures -- Basic probability -- Some important discrete probability distributions -- The normal distribution and other continuous distributions -- Confidence interval estimation -- Fundamentals of hypothesis testing: one-smaple tests -- Two-sample tests -- Analysis of variance -- Chi-Square tests and nonparametric tests -- Simple linear regression -- Introduction to multiple regression -- Multiple regression model building -- Time-series forecasting and index numbers -- Decision-Making -- Statistical applications in quality and productivity management

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