Author | Schmidt, Waldemar |
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Title | Winning at service : lessons from service leaders / Waldemar Schmidt, Gordon Adler, Els van Weering |
Imprint | Chichester : Wiley, c2003 |
Descript | xv, 184 p. : ill. ; 24 cm |
LOCATION | CALL# | STATUS |
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Sasin Library | 658.812 S349W 2003 | CHECK SHELVES |