Office of Academic Resources
Chulalongkorn University
Chulalongkorn University

Home / Help

AuthorSchmidt, Waldemar
TitleWinning at service : lessons from service leaders / Waldemar Schmidt, Gordon Adler, Els van Weering
Imprint Chichester : Wiley, c2003
Descript xv, 184 p. : ill. ; 24 cm

Customer services Customer services -- Case studies

Sasin Library658.812 S349W 2003CHECK SHELVES

Chulalinet's Book Delivery Request


Office of Academic Resources, Chulalongkorn University, Phayathai Rd. Pathumwan Bangkok 10330 Thailand

Contact Us

Tel. 0-2218-2929,
0-2218-2927 (Library Service)
0-2218-2903 (Administrative Division)
Fax. 0-2215-3617, 0-2218-2907

Social Network


facebook   instragram