| Author | Cerasale, Mark Vincent, 1969- |
|---|---|
| Title | Business solutions on demand : transform the business to deliver real customer value / Mark Cerasale, Merlin Stone |
| Imprint | London ; Sterling, VA : Kogan Page, 2004 |
| Edition | 1st ed |
| Descript | xviii, 278 p. : ill. ; 24 cm |
Business strategy and transformation -- Transformation in food retailing -- The low-cost business model -- The solutions business model -- Transformation in the information technology industry -- Industries transforming -- Business innovation -- The business innovator -- Solution creation and delivery -- The customer relationship manager -- Solution marketing -- The industry marketing manager -- Knowledge management -- The knowledge manager -- Business design -- Change management
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.4012 C411B 2004 | CHECK SHELVES |
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