Author | Cheldelin, Sandra I |
---|---|
Title | The Jossey-Bass academic administrator's guide to conflict resolution / Sandra I. Cheldelin, Ann F. Lucas |
Imprint | San Francisco : Jossey-Bass, c2004 |
Descript | xv, 110 p. ; 23 cm |
Understanding conflict -- Framework for conflict analysis -- Intrapersonal conflict: The impact of stress and negative thinking -- Interpersonal conflict: Helping people who don't get along -- Intragroup conflict: The academic administrator as team leader -- Intergroup conflict: Confict on a larger scale -- Conflict intervention -- Collaborating with other departments to manage conflict
LOCATION | CALL# | STATUS |
---|---|---|
Central Library (5th Floor) | 378.194 C516J | CHECK SHELVES |
Chulalinet's Book Delivery Request