The challenge of effective public organization and management -- Understanding the study of organizations: a historical review -- What makes public organizations distinctive -- Analyzing the environment of public organizations -- The impact of political power and public policy -- Organizational goals and effectiveness -- Formulating and achieving purpose: power, strategy, and decision making -- Organizational structure, design, technology, and information technology -- Understanding people in public organizations: values and motives -- Understanding people in public organizations: theories of work motivation and work-related attitudes -- Leadership, managerial roles, and organizational culture -- Teamwork: understanding communication and conflict in and among groups -- Managing organizational change and development -- Advancing effective management in the public sector

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