Author | Gustafsson, Anders |
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Title | Competing in a service economy : how tocreate a competitive advantage trough service development and innovation / Anders Gustafsson anc Michael D. Johnson |
Imprint | San Francisco : John Wiley & Sons, 2003 |
Descript | xv, 190 p ; illus, 24 cm |
LOCATION | CALL# | STATUS |
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Economics Library | HF5415.0 G87 2003 | CHECK SHELVES |