| Author | Gustafsson, Anders |
|---|---|
| Title | Competing in a service economy : how tocreate a competitive advantage trough service development and innovation / Anders Gustafsson anc Michael D. Johnson |
| Imprint | San Francisco : John Wiley & Sons, 2003 |
| Descript | xv, 190 p ; illus, 24 cm |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Economics Library | HF5415.0 G87 2003 | CHECK SHELVES |