Trends in performance measurements -- Six sigma - an overview -- Need for the six sigma business scorecard -- The six sigma business scorecard -- Planning for the six sigma business scorecard -- Six sigma business scorecard development -- Implementing the six sigma business scorecard -- Adapting the six sigma business scorecard to small businesses -- Monitoring performance using the six sigma business scorecard -- Performance, profitability, and standards -- Leadership for performance -- Six sigma scorecard validation -- Integrating the six sigma business scorecard and quality management systems

1. Six sigma (Quality control standard)
2. Quality control -- Statistical methods
3. Production management -- Statistical methods