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AuthorHalvey, John K
TitleBusiness process outsourcing : process, strategies, and contracts / John K. Halvey and Barbara Murphy Melby
Imprint New York : John Wiley, c2000
Edition 1st ed
Descript xvii, 398 p. + 1 computer disk (3 1/2 in.)

CONTENT

Overview -- Planning stage -- Selecting the vendor -- Negotiations: strategy and process -- Business process outsourcing contract -- Measuring performance -- Human resources -- Projects -- International considerations -- The exhibits and ancillary agreements -- Postnegotiation activities -- Renegotiation and termination


Contracting out Procurement

LOCATIONCALL#STATUS
Chula Business School Library658.723 H197B 2000CHECK SHELVES
Chula Business School Library : Audio-Visual Collection658.723 H197B 2000LIB USE ONLY
Chula Business School Library : Audio-Visual Collection658.723 H197B 2000LIB USE ONLY

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