การประยุกต์ใช้ระบบสารสนเทศภูมิศาสตร์ในการแนะนำเส้นทางรถประจำทางที่สะดวก / ศิริพร ชวณิช = Application of geographic information system for transit customer information / Siriporn Chavanit
To develope a GIS to support Bangkok metropolitan of Bangkok Transport Organization Call Center 184 for customer service to suggest the best bus route. The requirements were gathered us by interview the transit customer and by observe ring from the officers of Call Center. The result shows that have 4 system requirements. The first requirement is find a bus number from departure to destination, the second is checking the right bus number, the third is find a bus number from the specific place and the last is find a nearest bus stop. The GIS database is designed and created afterward. Applications programs are developed on Arcinfo 8.0 software package. The programs are customized for ease of use and are able to find the bus number from departure to destination, specify the bus stop for boarding and getting off inclding direction and distance from any place to the bus stop, check the bus number and find the bus number from the specific place, and determine the nearest bus stop from a specified place. Test results show that the developed programs are responsive, able to provide sesible recommendations, and satisfactorily useful.
