Annual Member
| Author | Hayes, David K |
|---|---|
| Title | Hotel operations management / David K. Hayes, Jack D. Ninemeier |
| Imprint | Upper Saddle River, NJ : Pearson/Prentice Hall, c2004 |
| Descript | xvi, 496 p. : ill. ; 24 cm |
Hotel industry: Overview and professional career opportunities -- Hotel general manager -- Management and supervision skills for the G.M. -- Human resources -- Controller -- Front office -- Housekeeping -- Food and beverage -- Safety and property security -- Sales and marketing -- Facility engineering and maintenance -- Franchise agreements and management contracts -- Purchasing a hotel
| LOCATION | CALL# | STATUS |
|---|---|---|
| Central Library (4th Floor) | 647.64068 H417H | CHECK SHELVES |
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