การนำเสนอรูปแบบการเรียนรู้กระบวนการแก้ปัญหาเชิงสร้างสรรค์ แบบร่วมมือในองค์กรบนอินเทอร์เน็ต / สรวงสุดา ปานสกุล = A proposed learning model for creative problem solving process using internet-based cooperative learning within the organization / Suangsuda Parnskul
The purposes of this research were (1) to study learning models which enhancing creative problem solving process, (2) to design a learning model for creative problem solving process using internet-based cooperative learning within the organization, and (3) to propose a learning model for creative problem solving process using internet-based cooperative learning within the organization. The research methods consisted of four steps: Step 1 develop the learning model prototype, Step 2 determine the quality of the learning model prototype by experts and by testing the effectiveness, Step 3 try out the developed model, and Step 4 study subjects’ opinions concerning the model. The subjects were 20 public relations knowledge workers of the public relations department working at the central and provincial offices. They were divided into five groups with four members. The subjects participated in the learning activities on the web for 30 days. The research findings were as follows : 1. The learning model analysis showed that a creative problem solving process comprised of five steps: fact finding, problem finding, idea finding, solution finding and acceptance finding; a learning model included learning factors, learning methods and activities; cooperative learning are small group learning environment using think-pair-share techniques; and case study used to present situations and problems for learners to solve according to reasons and appropriateness of that situations. 2. It was found that the subjects learned from CPSP learning model had statistically significant at .05 level creative problem solving process post-test scores higher than pre-test scores. The subjects involved in cooperative learning activities on the web in 1st week and 5th week in high level. They highly satisfied in the cooperative learning activities, the learning web, and the learning model management. 3. The developed CPSP learning model comprised of 1) nine components: goals, learning types, subject content, learners’ roles, facilitators’ roles, computer and web technology, interactive method, supportive resources, and learning evaluation; 2) learning methods included learning phase: introduction, learning and evaluation, and operational phase for learners and facilitators; 3) learning activities included classroom activities: orientation, web activities for five weeks, five day a week, and each skill per week using think-pair-share within and different group and concluding session to summarize a learning process.
