Models of open and flexible learning in distance education -- Policy and planning in the developed countries: coping with compulsive development cultures -- Institutional leadership and the management of change -- Management of academic development -- Management of research and development through the support of action learning projects -- Management of resources -- Managing of instructional design and development -- Management of media development and production -- Management of services to students -- Planning and management of networked learning -- Management telelearning centres and telecentres -- External control and internal quality assurance -- Performance indicators and quality assessment -- Accreditation in the digital era: preparing for the new distance education landscape

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