Museums and the combating of social inequality: roles, responsibilities, resistance / Richard Sandell -- The good enough visitor / Mark O'Neill -- Measuring social value / Carol Scott -- Architectures of inclusion: museums, galleries and inclusive communities / Andrew Newman, Fiona McLean -- The therapeutic potential of museums as pathways to inclusion / Lois H. Silverman -- Buried in the footnotes: the absence of disabled people in the collective imagery of our past / Annie Delin -- Representing lesbians and gay men in British social history museums / Angela Vanegas -- Remembering ourselves in the work of museums: trauma and the place of the personal in the public / Gaynor Kavanagh -- Harnessing the power of history / Ruth J. Abram -- Representing diversity and challenging racism: the Migration Museum / Viv Szekeres -- Developing a community of practice: museums and reconciliation in Australia / Lynda Kelly, Phil Gordon -- The National Museums of Kenya and social responsibility: working with street children / Frederick Karanja Mirara -- Museums and the health of the community / Jocelyn Dodd -- Children's museums in hospitals / Despina Kalessopoulou -- Despina Kalessopoulou -- Rethinking heritage: cultural policy and inclusion / Lola Young -- Positioning the museum for social inclusion / David Fleming -- Maori and museums: the politics of indigenous recognition / David Butts -- Inclusion and the power of representation: South African museums and the cultural politics of social transformation / Khwezi ka Mpumlwana, Gerard Corsane, Juanita Pastor-Makhurane and Ciraj Rassool

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