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AuthorNiven, Paul R
TitleBalanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven
Imprint New York : Wiley, c2002
Descript xviii, 334 p. ; 24 cm

CONTENT

Part 1: Introduction to performance measurement and the balanced scorecard -- Performance scorecard and the need for a balanced scorecard -- Balanced scorecard as an enduring management tool -- Part 2: Step-by-step development of the balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Developing performance objectives and measures -- Finalizing measures and developing cause and effect linkages -- Setting targets and prioritizing initiatives -- Part 3: Embedding the balanced scorecard in the organization's management system -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Linking rewards to performance: the balanced scorecard and compensation -- Part 4: Sustaining balance scorecard success -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Part 5: Balanced scorecards in the public and not-for-profit sectors and concluding thoughts on scorecard success -- Balanced scorecards in the public and not-for-profit sectors -- Concluding thoughts on balanced scorecard success


Organizational effectiveness -- Measurement Performance -- Measurement

LOCATIONCALL#STATUS
Sasin Library658.4013 N734B 2002CHECK SHELVES
Chula Business School Library658.4013 N734B 2002CHECK SHELVES
Chula Business School Library658.4013 N734B 2002CHECK SHELVES
Central Library @ Chamchuri 10HD58.9 N5 2002CHECK SHELVES
Central Library (4th Floor)658.4013 N734BCHECK SHELVES
Transportation Institute LibraryHD58.9 N58B 2002CHECK SHELVES
Education Library658.4013 N644BCHECK SHELVES

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