| Author | Wilmot, William W |
|---|---|
| Title | Interpersonal conflict / William W. Wilmot, Joyce L. Hocker |
| Imprint | Boston, Mass. : McGraw-Hill, 1998 |
| Edition | 5th ed |
| Descript | xiii, 290 p. ; 23 cm |
Perspectives on conflict -- Nature of conflict -- Goals: saving face and getting what you want -- Power -- Styles and tactics -- Conflict assessment -- Negotiation -- Transforming your conflicts: engagement in the midrange -- Third-party intervention
| LOCATION | CALL# | STATUS |
|---|---|---|
| Central Library (5th Floor) | 303.6 W719I | CHECK SHELVES |
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