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AuthorWilmot, William W
TitleInterpersonal conflict / William W. Wilmot, Joyce L. Hocker
Imprint Boston, Mass. : McGraw-Hill, 1998
Edition 5th ed
Descript xiii, 290 p. ; 23 cm

CONTENT

Perspectives on conflict -- Nature of conflict -- Goals: saving face and getting what you want -- Power -- Styles and tactics -- Conflict assessment -- Negotiation -- Transforming your conflicts: engagement in the midrange -- Third-party intervention


Interpersonal conflict Conflict (Psychology)

LOCATIONCALL#STATUS
Central Library (5th Floor)303.6 W719ICHECK SHELVES

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