Part 1: Making a case for the end of management: The revolution of self-management and organizational democracy ; A brief history of management ; The emerging theory of self-management ; Management reduces communication, morale, and motivation ; Management constricts quality and customer service ; The double bind of managerial change ; Breaking the hold of hierarchy, bureaucracy, and autocracy ; Where do we do from here? -- Part 2: A practical guide to organizational democracy: Shape a context of values, ethics, and integrity : Form living, evolving Webs of association ; Develop ubiquitous, linking leadership ; Build innovative self-managing teams ; Implement streamlined, open, collaborative processes ; Create complex self-correcting systems ; Integrate strategically, and change the way we change ; The consequences of organizational democracy

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