Recognizing the types of Data -- Avoiding manual calculations and formula manipulations-using software -- First look-using graphs to see the characteristics of data -- Summarizing messy data into neat figures-descriptive statistics -- How to collect data-sampling methods -- Examining relationships for nominal and ordinal data-Chi-square test -- Examining relationships for interval and ratio data-correlation and regression -- Are two samples significantly different? -- Are three or more samples significantly different? -- When data do not bahave-using nonparametric tests -- When should I use which test?-a road map -- Getting sophisticated-a taste of some advanced statistical methods

1. Commercial statistics