The six sigma system -- Three ways to six sigma -- Organizing for six sigma -- Selecting winning six sigma projects -- A basic toolkit for team leaders -- Define the opportunity -- Power tools for "define" -- Coming together as a team -- Measuring process performance -- Power tools for "measure" -- Guiding the six sigma team in the measure stage -- Analyzing data and investigating causes -- Power tools for "analyze" -- Normal data and team norms -- Improving the process -- Power tools for "improve" -- "At last we're a team!" -- Control and process management -- Power tools for "control" -- Guiding your team in the control stage -- Six sigma process design/redesign

1. Quality control -- Statistical methods
2. Production management -- Statistical methods