Conceptualising social life -- Research and the policy-making process -- Ethics of social research -- Designing samples -- Questionnaires -- Measuring attitudes -- Qualitative interviewing -- Ethnography -- Focus groups -- Exemplar: the environmental concerns of disadvantaged groups -- Using documents -- Exemplar: investigating the investigators - studying detective work -- Coding and managing data -- Analysing survey data -- Secondary analysis of survey data -- Examplar: privatising pensions - new options and new risks -- Computer assisted quanlitative data analysis -- Analysing factual accounts -- Analysing visual materials