Fundamentals of communication studies: The nature of communication -- Perception, self-awareness, and self-concept -- Verbal communication -- Nonverbal communication -- Receiving communication: empathic and critical listening: Listening and critical thinking -- Mass communication and media literacy -- Communication contexts: couples, teams, and cultures: Interpersonal and family communication -- Intercultural communication -- The dynamics of small-group discussion -- Group leadership, conflict, and problem soving -- Fundamentals of public speaking: preparation and delivery: Topic selection and audience analysis -- Finding information and establishing credibility -- Organizing your speech -- Communication apprehension, delivery, and visual resources -- The informative speech -- Persuasive and presentational speaking -- Interviewing for information and employment

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