Emerging global information society (GIS) -- Internet commerce: a new paradigm for business -- Defining a legal and regulatory framework for Internet commerce: the role of government -- Market as opportunity: developing business-to-business Internet commerce -- Gaining competitive advantage from business-to-consumer Internet commerce -- Revisiting management innovation and change programmes -- The global IT outsourcing marketplace -- Strategic positioning of companies in the software and computing services industry -- Management, technical specialists, competencies and skills