Annual Member
| Author | Clegg, Brian |
|---|---|
| Title | The invisible customer : strategies for successful customer service down the wire / Brian Clegg |
| Imprint | London : Kogan Page, c2000 |
| Descript | vii, 216 p |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.812 C624I 2000 | CHECK SHELVES |
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