The human resources department -- Human resources management challenges -- The legislative environment -- Staffing and the strategic human resources plan -- Recruitment -- Selection -- Wage and salary -- Benefits -- Motivation -- Coaching, counseling and discipline -- Labor relations -- Orientation -- Training -- Career development -- Performance appraisal and performance management -- Safety and health -- Human resources audits -- The human resources department's contribution to cost control -- Computers and the human resources management situations -- Human resources management in a global environment

1. Hospitality industry -- Personnel management