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TitleHarvard business review on crisis management
Imprint Boston, Mass. : Harvard Business School Press, c2000
Descript v, 262 pages : illustrations ; 21 cm

SUMMARY

Managing the crisis you tried to prevent / Norman R. Augustine. When an executive defects / Anurag Sharma a Idalene F. Kesner. A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas and John A. Quelch. Right away and all at once: how we saved continental / Greg Brenneman. Media Police - what media policy? / Sandy Sonnenfeld. After the layoffs, what next / Suzy Wetlaufer. Leadership when there is no ont to ask: an interview with Eni's Franco Bernabแe / Linda Hill and Suzy Wetlaufer. Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings


CONTENT

Managing the crisis you tried to prevent /Norman R. Augustine -- When an executive defects /Anurag Sharma and Idalene F. Kesner -- A strategic approach to managing product recalls /N. Craig Smith, Robert J. Thomas, and John A. Quelch -- Righ away and all at once: how we saved continental /Greg Brenneman -- Media policy - what media policy? /Sandi Sonnenfeld -- After the layoffs, what next? /Suzy Wetlaufer -- Leadership when there is no one to ask: an interview with Eni's Franco Bernabe /Linda Hill and Suzy Wetlaufer -- Lincoln Electric's Harsh lessons from international expansion /Donald F. Hastings


Crisis management Industrial management Strategic planning

LOCATIONCALL#STATUS
Sasin Library658.4056 HC229 2000CHECK SHELVES
Sasin Library658.4056 HC339 2000CHECK SHELVES
Education Library658.4056 H339CHECK SHELVES
Chula Business School Library658.4056 Hc932 2000CHECK SHELVES

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