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TitleEssential skills for human services
Author Cynthia Cannon Poindexter, Deborah Velentine, Patricia Conway
Imprint Belmont, Calif. : Brooks/Cole, c1999
Descript xxv, 348 p. ; 24 cm


Laying the groundwork: Attitudes and values ; Awareness of others -- Foundations for helping: Helping relationship and communication ; Active listening ; Special helping skills ; Crisis intervention ; Helping interview and the problem-solving process -- Models for helping: Case management ; Class advocacy and community organization -- Applications to special areas: Violence in relationships and families ; Gerontology and aging ; HIV and AIDS ; Mental health -- Caring for the caregiver: Taking care of yourself ; Putting it all together

Social service

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