Laying the groundwork: Attitudes and values ; Awareness of others -- Foundations for helping: Helping relationship and communication ; Active listening ; Special helping skills ; Crisis intervention ; Helping interview and the problem-solving process -- Models for helping: Case management ; Class advocacy and community organization -- Applications to special areas: Violence in relationships and families ; Gerontology and aging ; HIV and AIDS ; Mental health -- Caring for the caregiver: Taking care of yourself ; Putting it all together

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