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TitleProductivity and quality improvement in civil service
Imprint Tokyo : Asian Productivity Organization, 1998
Descript iv, 380 p. : ill. ; 26 cm


Summary and conclusions -- Resource papers: Productivity improvement in public services ; Productivity and quality improvement in the civil service: Singapore's experience ; Upgrading quality of public services through information infrastructure ; Performance measurement in government ; Productivity and quality improvement in the civil service: Malaysia's experience -- Country papers

Industrial productivity -- Southeast Asia Civil service -- Southeast Asia Total quality management -- Southeast Asia

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