TitleProductivity and quality improvement in civil service
Imprint Tokyo : Asian Productivity Organization, 1998
Descript iv, 380 p. : ill. ; 26 cm

CONTENT

Summary and conclusions -- Resource papers: Productivity improvement in public services ; Productivity and quality improvement in the civil service: Singapore's experience ; Upgrading quality of public services through information infrastructure ; Performance measurement in government ; Productivity and quality improvement in the civil service: Malaysia's experience -- Country papers


SUBJECT

  1. Industrial productivity -- Southeast Asia
  2. Civil service -- Southeast Asia
  3. Total quality management -- Southeast Asia

LOCATIONCALL#STATUS
Central Library (5th Floor)338.060959 P964 CHECK SHELVES
Economics LibraryHD4431 A84 CHECK SHELVES