Annual Member
| Title | Total quality management / Dale H. Besterfield ... [et al.] |
|---|---|
| Imprint | Upper Saddle River, N.J. : Prentice-Hall International, 1999 |
| Edition | 2nd ed |
| Descript | x, 533 p. : ill. ; 25 cm |
Leadership -- Customer satisfaction -- Employee involvement -- Continuous process improvement -- Supplier partnership -- Performance measures -- Statistical process control (SPC) -- Quality systems -- Benchmarking -- Quality function deployment (QFD) -- Quality by design -- Experimental design -- Taguchi's quality engineering -- Products liability -- Failure mode and effect analysis (FMEA) -- Tatal productive maintenance -- ISO 14000 -- Management tools
| LOCATION | CALL# | STATUS |
|---|---|---|
| Central Library (4th Floor) | 658.562 Tb717 | CHECK SHELVES |
| Central Library @ Chamchuri 10 | HD62.15 T6 1999 | CHECK SHELVES |
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