Office of Academic Resources
Chulalongkorn University
Chulalongkorn University

Home / Help

TitleThe customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
Author Harvey Thompson
Imprint New York : McGraw-Hill, c2000
Descript xv, 247 p

Customer services International Business Machines Corporation -- Customer services Customer relations Success in business

Sasin Library658.812 T472C 2000CHECK SHELVES

Chulalinet's Book Delivery Request


Office of Academic Resources, Chulalongkorn University, Phayathai Rd. Pathumwan Bangkok 10330 Thailand

Contact Us

Tel. 0-2218-2929,
0-2218-2927 (Library Service)
0-2218-2903 (Administrative Division)
Fax. 0-2215-3617, 0-2218-2907

Social Network


facebook   instragram