Annual Member
| Author | Thompson, Harvey |
|---|---|
| Title | The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson |
| Imprint | New York : McGraw-Hill, c2000 |
| Descript | xv, 247 p |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.812 T472C 2000 | CHECK SHELVES |
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