Root cause analysis : simplified tools and techniques

Title	Root cause analysis : simplified tools and techniques
Author	Bjorn Andersen, Tom Fagerhaug
Imprint	Milwaukee, Wis. : ASQ Qualtiy Press, c2000
Descript	x, 155 p

CONTENT

Practical problem solving -- Root cause analysis -- Tools for problem understanding -- Tools for possible cause generation and consensus reaching -- Tools for possible cause and data collection -- Tools for possible cause analysis -- Tools for cause-and-effect analysis -- How to select the right tool -- Case business quality travel

Total quality management Problem solving Quality control

LOCATION	CALL#	STATUS
Sasin Library	658.4013 A544R 2000	CHECK SHELVES

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