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TitleThe professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation!
Author by Tom Peters
Imprint New York : Alfred A. Knopf, c1999
Edition 1st ed
Descript xii, 228 p. ; 18 cm


PSF = Inc.+clients+projects -- Portfolio quality -- Impact -- Live with'em -- Culture of urgency -- Knowledge-is-us -- Talent -- It's ours

Service industries -- Management Customer services -- Management

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