AuthorPeters, Thomas J
TitleThe professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters
Imprint New York : Alfred A. Knopf, c1999
Edition 1st ed
Descript xii, 228 p. ; 18 cm

CONTENT

PSF = Inc.+clients+projects -- Portfolio quality -- Impact -- Live with'em -- Culture of urgency -- Knowledge-is-us -- Talent -- It's ours


SUBJECT

  1. Service industries -- Management
  2. Customer services -- Management

LOCATIONCALL#STATUS
Central Library (4th Floor)658.812 P483P CHECK SHELVES