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AuthorThill, John V
TitleExcellence : in business communication / John V. Thill, Courtland L. Bovee
Imprint Upper Saddle River, N.J. : Prentice Hall, c1999
Edition 4th ed
Descript xxvii, 513, [32] p. : col. ill. ; 29 cm


Foundations of business communication -- Writing process -- Letters, memos and other brief messages -- Reports and proposals -- Employment messages -- Oral communication

Business communication -- United States -- Case studies

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