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TitleExcellence : in business communication
Author John V. Thill, Courtland L. Bovee
Imprint Upper Saddle River, N.J. : Prentice Hall, c1999
Edition 4th ed
Descript xxvii, 513, [32] p. : col. ill. ; 29 cm

CONTENT

Foundations of business communication -- Writing process -- Letters, memos and other brief messages -- Reports and proposals -- Employment messages -- Oral communication


Business communication -- United States -- Case studies

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