Where does burnout come from? history and background--The recent history of an ancient problem--Occupational stress as a social problem--Why does occupational stress increase?--Summary--What is it? symptoms and definitions--Possible symptoms of burnout, from anxiety to lack of zeal--Definitions: state and process--Old wine in new bottles?--How and wher to find? Assessment and prevalence--Assessment tools: a brief introduction--Self report measures of burnout--Diagnostic assessment of severe burnout Prevalence--What are the correlates, causes, and consequences? empirical research--Concerning quantity and quality--Antecedents or possible consequences of burnout Longitudinal effects of job demands--Stability and change--How to explain burnout? Theoretical approaches--Individual approaches--Interpersonal approaches--Organisational approaches--Societal approaches--Summary:from kaleidoscope to synthesis--What to do about it? Interventions--Classification of interventions--In terventions primarily aimed at the indivedual--Interventions primarily aimed at the individual/ organisational interface--Interventions primarily aimed at the organisation--Burnout workshops

1. Burns