Part 1: Your body language -- Posture -- Facial expressions and eye contact -- Gestures -- Space -- Voice -- Clothing language -- Part 2: Dress -- Elements for success -- Nine to five -- Business casual -- after five -- Accessorizing the executive image -- Business travel -- Shopping smart -- Fitting your executive image -- Spotting quality -- The psychology of color -- The elements and principles of design -- The individual you are -- Part 3: Etiquette: personal savvy for success -- Introductions -- Greetings -- The art of good conversation -- Tipping -- Table manners and place settings -- When you're the hose -- When you're the guest -- A letter for all occasions -- International savvy at home and abroad -- Hi-tech etiquette

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