The essentials of communication: Communication: the starting line -- Communicating in a culturally diverse society and world -- Communication and the self-concept -- Communication and perception -- Language and meaning -- Nonverbal communication -- Listening and critical thinking -- Interpersonal communication: Understanding relationships -- Person to person -- Communicating in the small group: The role of the group in problem solving -- Group networks, membership, and leadership -- Handling group conflict -- Communicating to the public: The speaker and the audience -- Developing your speech --Designing your speech -- Delivering your speech -- Informative speaking -- Persuasive speaking -- Mediated and machine-assisted communication: The mass media, new technologies of communication, and you -- Interviewing from both sides of the desk

1. Communication