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TitleRip-off tip-offs : winning the auto repair game
Author Robert Sikorsky
Imprint Blue Ridge Summit, Penn. : TAB Books, 1990
Descript xv, 124 p. : ill. ; 21 cm


Hightway robbery -- Getting recommendations -- Checking out a prospective repair shop -- Engine analyzers -- Effective communication with the technician -- Codes of ethics -- Trade organizations, certification and "approved" repairs -- Work order and estimate -- Technician's lament -- When it's time to pay the bill -- Rip-offs -- Fine art of effective complaining -- Preventive maintenance -- Modern cars and the technician "crisis"

Automobiles -- Maintenance and repair Consumer education -- United States

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