การสำรวจความต้องการในการใช้บริการห้องสมุด ของอาจารย์มหาวิทยาลัยเชียงใหม่ / ทัศนีย์ ขวัญสุวรรณ = A survey of the Chiang Mai University faculty members' needs for library services / Tadsanee Khuansuwan
The main purposes of this thesis are to study the interest of the Chiang Mai University faculty member in using the library, to obtain opinions about the services offered by the library, and to find out their needs for library services and activities exclusively provided for their own group. The data for this survey were collected from 451 completed questionnaires or 82 percent of the total of 550 sent to the sampled population selected from the whole faculty members of eleven faculties. The research findings are as follows: the majority of the faculty members uses foreign textbooks, foreign and Thai journals, and Thai textbooks respectively in their research and lesson planning. Faculty libraries are preferred to the central library—the former being used three times a week while the latter, only once a week. A greater percentage of the faculty members (90.62 percent) uses the faculty libraries while a smaller one (84.92 percent) attends the central library. The main objectives of using both the central and the faculty libraries are to borrow and to return book. The factors that discourage the faculty members from using the central library are the heat, the unavailability of needed books, the difficulty in travelling to and from the central library due to its great distance from many faculties, and the lack of spare time. The buildings, materials, facilities, regulations and staffs of both libraries are rated fair except for the library regulations of the Faculties of Engineering, Nursing, Pharmacy, and Science libraries which are considered very appropriate. The faculty members think that the books and documents housed in the Faculty of Associated Medical Science Library are rather less suitable. This research has discovered that many faculty members have neither used nor been aware of some services offered in the central library such as the interlibrary loan services and the audio-visual materials services. The heavily used service is that of circulation, followed by the reserve book service and the photocopying service. The faculty members want the latter two services to be further improved as much as possible. Additional services desired by the faculty members are the preparation of a selective annotated list of recent library acquisitions, the routing of new issues of academic journals to requesting departments, the preparation of a manual facilitating the use of some complicated library materials, and the dissemination of photocopies of the tables of contents of most recently acquired journals. It can be concluded that the faculty members want the library to offer services and activities which are appropriate to the learning and teaching situation at Chiang Mai University. They especially wish to see that the provided services are those that reach individual users at the most. The researcher recommends that the Chiang Mai University Library system uses the results of this research as guidelines for improving their services and activities in order to meet the needs of the faculty member and that wider publicity of such services and activities should be exercised as much as possible. Finally, the University administration should allocate more funds to the library so that more effective services can be provided to the students and the faculty members.
