TitleManaging services : marketing, operations, and human resources / [compiled by] Christopher H. Lovelock
Imprint Englewood Cliffs, N.J. : Prentice Hall, c1992
Edition 2nd ed
Descript xvi, 472 pages : illustrations ; 25 cm

SUBJECT

  1. Services industries -- Management

LOCATIONCALL#STATUS
Communication Arts Library658.8 L898M 1992 CHECK SHELVES
Political Science Library658 L911M 1992 CHECK SHELVES
Chula Business School Library658 M266 1992 CHECK SHELVES