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TitlePutting total quality management to work : what TQM means, how to use it & how to sustain it over the long run
Author Marshall Sashkin, Kenneth J. Kiser
Imprint San Francisco : Berrett-Koehler Publishers, 1993
Descript xiv, 201 p

Total quality management

Chula Business School Library658.562 S252P 1993CHECK SHELVES

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