AuthorSashkin, Marshall, 1944-
TitlePutting total quality management to work : what TQM means, how to use it & how to sustain it over the long run / Marshall Sashkin, Kenneth J. Kiser
Imprint San Francisco : Berrett-Koehler Publishers, 1993
Descript xiv, 201 p

SUBJECT

  1. Total quality management

LOCATIONCALL#STATUS
Chula Business School Library658.562 S252P 1993 CHECK SHELVES