Author | Sashkin, Marshall, 1944- |
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Title | Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run / Marshall Sashkin, Kenneth J. Kiser |
Imprint | San Francisco : Berrett-Koehler Publishers, 1993 |
Descript | xiv, 201 p |
LOCATION | CALL# | STATUS |
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Chula Business School Library | 658.562 S252P 1993 | CHECK SHELVES |