Institutions and processes -- Magistrates' courts and the crown court -- From suspect to defendant: the role of the police -- The Defendant in the magistrates' court -- The Defendant in the crown court -- Challenging the decision of the trial court -- Understansing the criminal justice system -- Dealing with major claims -- Dealing with small claims -- The Appellate process -- What are tribunals? -- Tribunals in action -- A Critique of tribunals -- The Delivery of legal services: the private sector -- The Delivery of legal services: the public sector -- Recurring themes

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