Mapping the information business -- Content, process and format: a new framework for the media arena -- Shifting boundaries in the information marketplace -- Electronic distribution of information to the consumer and low-volume institutional market -- Competition in local distribution: the cable television industry -- The continuing revolution in communication technology -- Factors influencing media consumption -- Changes in the information industries -- The first amendment meets in the second revolution -- Videotex and the newspaper industry -- The new literacy -- Final thoughts -- Program on information resources policy

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