Part 1: Background on assertion: Assertiveness -- Assertiveness can be learned -- Part 2: Fundamentals of assertion: Identifying problems and setting goals -- Behavior rehearsal: the value of practice -- Managing communication anaxiety -- Self-modification: Blueprint for communication change -- Part 3: Specific applications: Establishing relationships through conversational skills -- Expressing feelings and coping with criticism -- Satisfying personal needs: managing conflicts, making requests, and saying

1. Communication -- Psychology
2. Assertiveness (Psychology)