Confidence in communication : a guide to assertive and social skills / Ronald B. Adler
Imprint
New York : Holt, Rinehart and Winston, 1977
Edition
1st ed
Descript
334 p
CONTENT
Part 1: Background on assertion: Assertiveness -- Assertiveness can be learned -- Part 2: Fundamentals of assertion: Identifying problems and setting goals -- Behavior rehearsal: the value of practice -- Managing communication anaxiety -- Self-modification: Blueprint for communication change -- Part 3: Specific applications: Establishing relationships through conversational skills -- Expressing feelings and coping with criticism -- Satisfying personal needs: managing conflicts, making requests, and saying