AuthorCron, Rodney L., 1922-
TitleAssuring customer satisfaction : a guide for business and industry / Rodney L. Cron
Imprint New York : Van Nostrand Reinhold, [c1974]
Descript xii, 364 p. : tables

Sales management Industrial management

LOCATIONCALL#STATUS
Central Library (4th Floor)658.812 C947ACHECK SHELVES