Annual Member
| Author | Cron, Rodney L., 1922- |
|---|---|
| Title | Assuring customer satisfaction : a guide for business and industry / Rodney L. Cron |
| Imprint | New York : Van Nostrand Reinhold, [c1974] |
| Descript | xii, 364 p. : tables |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Central Library (4th Floor) | 658.812 C947A | CHECK SHELVES |
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