Annual Member
| Author | Bender, Paul S., 1936- |
|---|---|
| Title | Design and operation of customer service systems / Paul S. Bender |
| Imprint | [New York] : AMACOM, [c1976] |
| Descript | vii, 211 p. : diagrs., tables |
| LOCATION | CALL# | STATUS |
|---|---|---|
| Central Library (4th Floor) | 658.812 B458D | CHECK SHELVES |
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