Good writing-a skill you can learn -- Secrets of good letter writing -- Handling your personal correspondence -- Give your letters the right look -- Social notes and invitations -- How to write for information -- How to complain and get action -- Writing your public officials -- Writing to newspapers, magazines, and TV -- Applying to schools and colleges -- Writing and your college career -- How to write a research paper -- Precis, book reports, and project reports -- Taking written examinations -- Applying for a job -- Good writing is good business -- Picture the people you are writing -- Plan your letters before you wirte -- How to write sales letters -- How to say no with a smile -- How to handle delicate situations -- How to write business reports -- Good craftsmanship pays dividends -- Seven modernsteps to word power -- Learning words by the "unfolding process" -- Quick vocabulary builder : words from Latin and Greek -- Two keys to clarity : grammar and usage -- Good grammar in a nutshell -- Why spelling and punctuation are important -- Punctuation pointers -- How to become a good speller -- The simple rules of spelling -- Can you read what you write? -- Of cabbages and kings -- The secrets of good conversation -- The art of being a successful host -- When you meet a famous person -- Ten conversation problems and how to solve them -- How you come across on the telephone -- How to handle an interview -- The five steps to successful selling -- How to run a meeting -- "Me? speak in front of a group? " -- How to beat stage fright -- How to pick your subject -- How to prepare your speech -- Start with a list of points -- How to sell your idea -- Use visuals to prove your point -- Preparing yourself to speak -- What makes a good speaker -- The secret of good delivery -- Beware of these speech blemishes -- How to improve your voice -- Your child talks like you -- That bugaboo : Correct pronunciation -- Three pronunciation pitfalls -- Recent trends in American speech -- Our wonderful, erratic language

1. English language -- Conversation and phrase books
2. Public speaking
3. English language -- Grammar
4. English language -- Rhetoric
5. Oral communication