An overview of everyday communication : Communication and relationships -- What is communication anyway? -- Properties and effects of communication -- Verbal communication : How do you know what talk means? -- Everyday life talk and the relationships context -- Ways of speaking -- Nonverbal communication : What is nonverbal communication? -- How nonverbal communication works -- The functions of nonverbal communication -- The elements of nonverbal communication -- The interacting system of nonverbal communication -- Improving your use of nonverbal communication -- Listening : What is the importance of listening in everyday communication? -- Listening objectives -- The process of active listening -- Engaged and relational listening -- Recognizing and overcoming listening obstacles -- Critical listening -- Self and identity : Who are you? -- Identity as inner core: the self-concept -- Identity and other people -- Transacting a self in interactions with others -- Talk and interpersonal relationships : What is the best way to connect talk, relationships, and knowledge? -- Composing relationships through talk -- Stages in relationship development -- Coming apart -- So are there stages in relationship development or not? -- Family communication : What are the functions and structures of families? -- Families communicate! -- Small-group communication and leadership : What makes a group? -- Features of groups -- Leadership -- Group decision making -- Group decision making is about relationships -- Communication in the workplace : In what ways do people think of the workplace? -- Language and socialization about work -- The workplace as a culture -- The workplace as relationships -- Health communication : How do patients and providers interact? -- Social networks and health communication -- Media, technology, and health -- Society, culture, and communication : What does it mean to belong to a culture? -- Structure-based cultural characteristics -- Defining and performing membership of a culture -- Communication and culture -- Relationships as culture -- Technology in everyday life : How do people view technology? -- Relational technology and the construction of identities -- Online activity and the construction of identities -- Relational technology and personal relationships -- Online communication and personal relationships -- The media equation -- Relational uses and understanding of media : Is mass media an appropriate term? -- The active use of media -- Relational uses and functions of media -- The use of media is a shared relational activity -- Public communication and personal influence : What is civic engagement? -- Public discourse and relating to audiences -- Sequential persuasion -- Emotional appeals -- Compliance gaining

1. Communication