Culture and communication in organizational contexts -- Cultural communication and organizing -- Stereotypes and schemata -- Toward a theory of conflict and culture -- Culture and the management of conflict situations -- National and organizational cultures in conflict resolution -- Ethnicity and mediation -- Normative power and conflict potential in intergroup relationships -- Culture and decision-making -- Subjective culture and organizational decision-making -- Managerial attitudes toward decision-making North America and Japan

1. Communication and culture