Organizational communication : the essence of effective management / Phillip V. Lewis
Imprint
New York : Wiley, 1987
Edition
3rd ed
Descript
xix, 345 p. : 24 cm
CONTENT
Communication and organizational behavior: Communication and the organization -- Organizational theory and communication -- Organizational communication systems -- The nature of organizational communication: Verbal communication -- Nonverbal communication -- Mediated communication -- Barriers to and cornerstones of organizational communication: Perceptural barriers -- Semantic barriers -- Organizational barriers -- Communication cornerstones -- Managing organizational communication: Group behavior and communication -- Leadership, management, and communication -- Problem solving, decision making, and communication -- Motivation and communication -- Interviewing and communication -- Auditing organizational communication -- Organizational change, conflict, and communication -- Letters and written reports -- Employment and exit interviews